Promoting Your Brand Through Instagram

By: Adriana Capano

The Old versus the New

It has become vital for businesses to have an online presence and successfully promote their company within the digital world. The way users consume brands and products continues to drastically change.

In order to effectively promote their brands, businesses have adopted and adapted to the social media marketing approach. Social media marketing is considered a hybrid form of marketing because it not only allows companies to communicate with their potential customers, but also enables consumers to communicate with one another. This creates a sense of trust with current and potential buyers - something they lacked prior.

The 2019 Google Core Updates: Where we are now



By: LeVi Pham

Have you noticed a recent, significant drop in your website’s search visibility over the past few months? Did you spend hours combing through your SEO to try to fix this? Chances are your website is among the many that were affected by the recent Google Core Updates, which impacted several big names such as the Daily Mail UK and cryptocurrency marketplace CCN.com. In this blog post, we will explore how the Google Core Updates impacted websites, with a focus on the recent June Update, and what you can do to rebound if your rankings have tanked. Spoiler alert: it’s all about content quality!

10 Things You Can Track with Google Tag Manager

By LeVi Pham
Image source: AnalyticsMania 

In our previous blog post on the topic, we covered the basics of Google Tag Manager (GTM) including its benefits and how to set up. In this article, we will provide you with guides on how to enable the 10 most popular tracking metrics and save you some time spent Googling them! This list is by no means exhaustive - there are many default tags and custom tags that can be added to suit your marketing strategy. Take time to experiment with different tags, triggers, and variables to improve data gathering and gain useful insights into your campaign performance.

Streamline Your Efforts with 10 of the Most Popular Social Media Management Tools

By: LeVi Pham


Related Article: Are You Using Social Media to Its Full Potential?

Whether you are a small business or an enterprise company, you are probably spending a lot of time and resources on social media to reach your customers, clients, and readers. With an ever increasing demand to stay current and present on many platforms at once, how do you stay on top of all your social media marketing tasks? Are you effectively monitoring and optimizing your content’s performance? It can easily get overwhelming without the right tools, so we have compiled a list of the top 10 most popular social media management apps right now that you can use to save time and streamline your marketing efforts!

Before we start, we should mention that all major social networks offer analytic tools, including:
These tools are well-built for their platforms and can provide you with key insights into your marketing performance, but they can be time-consuming to monitor if you have multiple social media channels. Many of the following apps that we recommend can help combine these channels into one unified dashboard for you to easily compare the results.

A Beginner’s Guide to Tackling Google Tag Manager in 2019


By: Ashlyr Russell


Since its launch in 2012, Google Tag Manager has become a powerful tool for managing tags efficiently and cost effectively. Now in 2019, there are amended and new features that makes it easier to operate.

If you are not familiar with Google Tag Manager, here is a beginner’s guide that will tell you everything you need to know about the interface, how to set it up, and how it can benefit your business right now.
  1. What is Google Tag Manager?
  2. How Does It Work?
  3. Benefits of GTM
  4. Google Tag Manager Vs. Google Analytics
  5. How To Set Up GTM
  6. Tag, Variables, Triggers Set Up

What is Google Tag Manager?

Google Tag Manager (GTM) is a tag management service that creates and embeds tags (think multiple providers embed codes) on webpages for you. You can create, customize, and manage multiple tags directly from the user friendly interface and it will automatically code and implement on the website of interest.

Which Online Ad Platform is Best For Me?



By Ashlyr Russell


Advertising and marketing has never been more dynamic. Thanks to social media, search and our always connected lives, consumers are more engaged and demanding than ever! Businesses can brand and market their products in more ways to target and convert new customers and get more from existing ones.

There are multiple tools at our fingertips to advertise and market your business. The next question becomes, which online advertising platform is best for you?
The answer to that depends on a few factors:
  • Cost
  • Target audience
  • Goals
Whether it’s Google, Facebook, YouTube, or Instagram, each platform has multiple benefits and options that can help promote your brand and boost sales.

Before we dive into which platform is right for you, we must discuss the different advantages, features, and costs of the most common (and effective) ad platforms currently in use.

A Picture Can Be Worth A Thousand Bucks: A Brief Guide on Visual Search

By: LeVi Pham

What is Visual Search?

Have you ever been in a situation where you can visualize what you are looking for but are unable to describe it in words? If so, visual search is for you! The human brain is extremely visual - it can identify images within 13 milliseconds, and 90% of all information received by the brain are visual. Companies including Pinterest and Google are training machines to do the same. As Pinterest’s CEO Ben Silbermann says, “The future of search will be all about pictures, not keywords.”

Visual search consists of every search that uses real-world images, like photos and screenshots, as a starting point. It is powered by computer vision and machine learning - devices can see through their camera lens, learn to understand what they are seeing, and know how to answer queries with that information. You can point your camera at a sign and use visual search to translate it in real time. You can take or upload a photo of a cute puppy and identify the breed. You can take a photo of the restaurant’s menu and immediately pull up reviews and recommendations from other customers. Developers have only begun to explore the many possibilities of visual search.

Visual Search and E-Commerce

Though currently in its infancy, visual search’s popularity is on the rise. Intent Lab's 2018 study shows that 59% of consumers think visual information is more important than textual information across all consumer categories. Around 36% of respondents have conducted a visual search, while close to 60% think images are more trustworthy than text. A study from ViSenze found that 62% of Generation Z and Millennial consumers want visual search capabilities more than any other new technology. Visual search allows consumers to quickly find the items that they are inspired by and seek to purchase, due to its ability to answer queries like “I want to buy this but I don’t know what it is called,” and “Show me things similar to this.” Younger generations prefer shopping on social media platforms and Forbes deemed the rise of ‘social commerce’ will be inevitable. Major companies have begun to integrate and optimize their content for visual search, including major retailers such as Wayfair and Forever 21. Gartner predicts that by 2021, early adopter brands that have redesigned their websites to support visual and voice search will increase digital commerce revenue by 30%.

The Most Popular Visual Search Tools

  1. Pinterest


  2. Pinterest was the first to bring visual search into the limelight with their Lens app. Pinterest’s platform lets users collect images as “pins” in boards and helps them get inspired by looking at other people’s boards. In 2017, Pinterest launched Shop the Look, which was the first visual shopping tool of its kind that utilized the new Pinterest Lens technology. Through the camera, the tool identifies specific objects in a larger scene with white dots that connect the user to the checkout page, which allows them to shop directly from the app. A year after the release of Lens, users did more than 600 million visual searches every month, a 140% increase year over year. Pinterest developed this tool further with the launch of Complete the Look in June 2019. This tool can recommend visually compatible results in Fashion and Home Decor Pins by taking context such as an outfit, body type, season, furniture etc. With this new technology, brands will potentially gain more exposure on Pinterest as their Pins appear via visual search.

  3. Google Lens


  4. Google Lens was launched in the same year as Pinterest Lens and is actively pushed by Google to feature in its family of apps, including the Photos app, Google Search app, and Google Assistant. It can be used to scan and translate text, search for similar products on e-commerce sites, find restaurant reviews from menu photos, explore nearby places, and identify plants and animals. Google claims that the tool can recognize over a billion items. If you want to add integrated computer vision into your software, you can do so at Google’s Cloud Vision. You can use the two available products, AutoML Vision and Vision API, to train your platforms to recognize and categorize images.

  5. Bing Visual Search


  6. Bing Visual Search is very similar to Google Lens. It leverages on the Bing platform to deliver search results based on a photo. This is available both as a mobile app and as well as a dedicated web platform. The unique feature of Bing Visual Search is the ability for developers to set specific skills to a matched image, which can be configured through the Bing Visual Search Development Platform. The visual search can identify user’s intent and then requests different skills based on that intent. For example, a visual search for a chair can yield a “buy” skill, but also a “DIY” skill.

  7. Amazon


  8. In June 2019, Amazon revealed its own visual shopping tool called StyleSnap. Similar to Pinterest’s Shop The Look, StyleSnap allows users to use images to search for clothing that is sold on Amazon. The tool also considers factors like brand, price, and reviews to recommend similar items. Yoast notes that Amazon is also working on combining visual and voice search for their own smart assistant devices, such as Echo Show and Echo Spot. Developers can build their own integration on Amazon Web Services.


How to Optimize Your Content for Visual Search

As visual search becomes more popular, it is more important than ever to optimize your images for SEO. You can learn how to do so from our blog post: 6 Ways to Boost Your SEO Score with Image Optimization. To summarize:
  • Use relevant and original images
  • Use the highest quality format available
  • Reduce the size of your images
  • Include a concise caption with your image
  • Utilize “alt text” or “alt attribute” to maximize accessibility


In addition, it is useful to consider the following:
  • Build image search into your web inventory: use tools such as Google’s Cloud Vision or Bing Visual Search Development Platform to feature their visual search technology on your site.
  • Advertise on Pinterest: their huge market impact and well-developed visual search abilities can enhance the visibility of your products, especially for fashion or home decor, by featuring it alongside similar items.
  • Submit images to your sitemap - add additional information about important images that exist on each URL listed in your sitemap.


The Final Verdict

Visual search is among the Three V’s of Search (besides Voice search and Vertical search) that are set to change the digital marketing landscape in 2020 and beyond. It is important to start incorporating these strategies your business’ long-term plan to fully fulfill your marketing potential. Even if your business does not specialize in e-commerce, it is always helpful to present clean, professional images on your website that are also optimized to increase your visibility on all search platforms.

Speak to an UpOnline representative today to learn more about visual search!

Related Article: OK Google, How Do I Optimize My Business for Voice Search?

7 Ways to Improve Your Facebook Video Ad Campaign

By LeVi Pham

Photo credit: SingleGrain

Video occupies an enormous space and is arguably the most engaging type of content on Facebook. Facebook receives 8 billion video views, amounting to 100 million hours watched per day. A study also found that Facebook native videos have up to 86% higher reach than those from Youtube and Vimeo. Video ads present a tremendous opportunity to get your brand noticed by a highly targeted audience, and can drive engagement and conversion more than any other forms of promotion. Find out how to master Facebook video ads through these 7 tips!

OK Google, How Do I Optimize My Business for Voice Search?

By LeVi Pham


In a previous blog post, we explored why smart speakers are the future of digital marketing. Every person who possesses a smartphone carries a virtual personal assistant in their pocket by the names of Siri, Alexa, Cortana and others, ready to respond to verbal queries on the go. Recent studies have shown that the popularity of voice search is on the rise. Uberall’s study shows that out of 1,000 respondents, 21% are using voice search every week, 48% use voice search to locate business information, and 60% feel that voice search will be important in the future. Since 2013, the ability of Google voice recognition software to pick up the correct word or phrase improved from 80% to 90%, with the end goal of being 99% accurate. Continuous improvements to AI and voice recognition software mean that it will be easier and faster to find answers through voice search. So it is now more important than ever for businesses to be voice search-ready.

What can you do to catch up with this fast-growing trend? Here are the 5 best strategies to optimize for voice search:

Image source: becominghuman.ai

  1. Focus on search intent and natural-language context
  2. The use of natural language in search queries is one of the most important characteristics of voice search. People tend to use shorter queries when they type into the search box to save the physical effort, such as “dentist in the Annex.”
    On the contrary, voice search queries gravitate towards specific, longer questions that are closer to natural speech, such as “Where can I find a dentist in the Annex area?” Understanding the user’s intent when searching is key to ensure your business lands in the top voice search results. Tools such as AnswerThePublic can generate natural language phrases to help you interpret a user’s intent based on the question phrases they use. TextOptimizer also uses semantic analysis to figure out how Google would respond best to answer the inputted queries. These tools could help you tailor your content to match search engine expectations and achieve a higher ranking.

  3. Answer questions
  4. As mentioned, people are specific when they are searching for information with voice search. Most voice search queries will start with the 5W+H questions, i.e. who, what, where, when, why, and how. The best way to redirect users to your website and increase your brand awareness is to respond to their questions with instant answers. One strategy is to use structured data (also known as schema markup) on your website, which as Neil Patel explains help search engines return informative results to users by classifying your data and telling them what it means, not just what it says. Websites with a clear sitemap and well-linked pages (internally and externally) are favoured within voice search results. SEMRush found in a recent study that of 50,000 queries tested on voice search devices, 80% of the answers came from the top three organic results, and 70% occupied a Search Engine Results Page (SERP) feature (example features: Rich Snippets, Paid Results, Universal Results, Knowledge Graph, Featured Snippets), with 60% of those returning a Featured Snippet result. A Featured Snippet is a summarized answer to the user’s search query that is promoted to the top of the search results. Aim to answer multiple questions your users might have when they land on your site, which increases your website’s chance of appearing in a Featured Snippet. You can isolate different categories on separate web pages to respond to specific queries, such as “teeth whitening” or “root canal.” It is also a great idea to add a FAQ (Frequently Asked Questions) page to your website. Conversational search engines can pull from a FAQ page to provide users with an immediate answer. Content created around customers’ questions, such as blog articles and social media posts, could significantly increase your chances of appearing higher in voice search results.


  5. Be local
  6. The Internet Trends Report 2018 found that 22% of people use voice search for finding local information, which makes sense because most people use smartphones on the go. According to Google, 67% of smartphone users want results customized to their city/zip code, and 61% want results customized to their immediate surroundings. For this reason, always keep your business information, such as the address, phone number, and opening hours, up to date on your website and on your Google My Business listing. Incorporate the following keywords into your SEO: phrases people use to describe your neighbourhood (e.g. “the Junction”), “near me,” recognizable landmarks, and local institutions. Your business listing should also have a healthy number of positive reviews to build trust and credibility with your potential clients. It is important especially when people search for phrases like “best pediatric dentist near me”, as your Google ratings could affect where your business is placed in the search results.

  7. Be mobile-friendly
  8. To optimize for on-the-go voice search, it is obvious that your website must be mobile-friendly. This includes having a responsive web design and fast loading time, as users expect immediate answers to their queries. The SEMRush study shows that for most questions, the answer chosen by Google loads faster than the average page speed for all other results in the same SERP. You can test whether your website complies with Google’s guidelines by using Google’s Mobile-Friendly Test Tool and see elements that are slowing down your site with Webpagetest.org.

  9. Increase readability
  10. Clear, easy to read content not only helps physical readers to scan the text before committing to reading your article, but also helps machines understand the content and deliver relevant answers to search queries. Tools like Read-able by Webfx grade your content readability using popular readability indicators, such as the Flesch Kincaid Reading Grade, Gunning Fog Score, and Automated Readability Index (ARI). Pages in the top organic results have a score of around 8 on the Flesch Kincaid grade. Use short sentences and short paragraphs that are easy to scan and understand. Utilize subheadings, bullet points, tables, and highlighted passages to break up your content into clear sections. And remember, simplicity is key! Voice search is like normal conversations - the most simple and straightforward phrases are the best to communicate your message. Be factual and clear, and stay away from complicated jargon. Keep your content as close to natural conversation language as you can to improve your clients’ experience with your business.
    Image source: Search Engine Land

The Final Verdict

The voice search evolution allows closer integration into our lives and day to day tasks. Voice search is here to stay for the long run and not just a passing fad. As accuracy among artificial intelligence (AI) search tools improve, more and more people from all demographics will turn to voice search to find information. Introduce your services to new clients by providing clear answers and quality content that accurately targets their needs. Now is the best time to reevaluate your SEO strategy to factor in voice search and gain an edge over your competition.

Have questions about optimizing voice search for your business? Speak with an UpOnline representative today!

Related Article: 4 Reasons Why Smart Speakers are the Future of Digital Marketing

Stories are the Future of Facebook Advertising

Photo Credit: Techjaja
 
By LeVi Pham

A Brief History

Snapchat was the pioneer of the Stories format back in 2013. In 2016, Facebook released its Stories clone for Messenger and Instagram, which became a huge success with more than 150 million users just 14 months after launching. Facebook Stories was officially launched in 2017. According to Techcrunch, Stories now have 500 million daily users across Facebook and Messenger, versus just 190 million for Snapchat. In April, COO Sheryl Sandberg announced that 3 million advertisers have bought Story ads across Facebook’s family of apps, which also include WhatsApp and Instagram.

Facebook has begun to prioritize news feed content from users’ friends and family over brands and businesses. As the organic reach of Facebook posts for businesses continue to decrease, the growing popularity of Facebook Stories offers a great opportunity to build brand awareness, engage, and strengthen their relationship with their audience.

4 Reasons Why User-Generated Content (UGC) Should Be Part of Your Marketing Strategy


By: Heather Karbi


“User-generated content” (UGC) is a term used for any content produced by consumers or users of a platform or product. A brand may choose to start a UGC marketing campaign because it essentially allows the public to promote for them, free of charge. Most of us surround ourselves with user-generated content all day long, scrolling through other social media users’ status updates, pictures, thoughts, and opinions about anything and everything. So, it shouldn’t come as a surprise that consumers enjoy user-generated content -- even when it is used by advertisers, and ultimately for financial gain.

Why is UGC so successful, and why is it a good approach for your next marketing campaign?
Let’s examine:

  1. Consumers trust other consumers more than advertisers

  2. Studies have shown that consumers are attracted to other consumers’ opinions more than they are to typical advertisement. UGC, however, is different from a typical, sales-pitch-type advertisement. Even though it has the same appeal that word-of-mouth does; getting someone else’s raving opinion about a brand entices us more than messaging from the advertiser themselves. Why? Because we know that advertisers have their own biased interests and this makes it harder to trust their opinion. An advertiser likely would never be brutally honest in criticizing their own brand, however, a random consumer might.

    Thus, when a random consumer decides to create their own content for a brand, it’s not only intriguing and atypical, but it’s also more trustworthy. In fact, the future of digital marketing will only become more reliant on UGC, as studies reveal that millenials trust UGC marketing 50% more than standard advertisement. Moreover, peers’ social media posts influence nearly 70% of millennials to buy new products. We trust our peers to give us the most honest opinions on a brand, which means that marketers should adjust their strategy with this in mind. UGC campaigns spotlight the consumer’s voice rather than the advertiser’s, and are proven to be much more influential because of this.

    Related Article: How to Run a Successful UGC Marketing Campaign

6 Ways to Boost Your SEO Score with Image Optimization

Search Engine Optimization - Improve your ranking today
By: Mayda Alkhaldi


Understanding how to best rank your site on search engines requires more than just learning about optimizing search terms. It is also about the images you post on your site. Did you know that SEO image optimization can really help boost your SEO score? Continue reading to learn more about this valuable digital marketing technique.

8 Inspiring Examples of Socially Responsible Marketing


By: Heather Karbi


Studies have suggested that socially responsible marketing - marketing that advertises a brand’s charitable efforts or ethical practices - is increasingly important to consumers. More specifically, millennials care about social responsibility more than the previous generation, which means inevitable change to the marketing industry.

Take a look at these staggering statistics:

  • 92% of millennials are more likely to spend their money on ethical companies
  • 91% would switch brands to support a socially responsible one
  • 81% expect companies to publicly promote corporate social responsibility
  • 61% report that they’re worried about the state of the world, and feel personally responsible to help change it


The increased demand for corporate responsibility has resulted in more advertising centred on social issues. Only 6.4% of Super Bowl ads from 2008-2017 were socially responsible ads, while in 2018, this percentage increased to 25%. It’s no wonder why -- the world is more progressive than ever, and millennials are using social media to discuss and promote social responsibility. Choosing an ethical approach in advertising can grant big rewards, and it could be especially important going forward. With that in mind, let’s get inspired by the following 8 examples of great social responsibility marketing:

  1. The Body Shop

  2. The Body Shop is known for their organic, 100% vegetarian skincare and bath products. They are committed to defeating animal testing, and they promote this mission wherever they can. Not only do they advertise their cruelty-free stance on their social media and website, but they also advertise their global petition -- already boasting over 8 million signatures -- which you can sign at any of their stores. The 700,000 Canadians included in this number make a good case for the passing of Bill S-214, which would end the sale and manufacture of animal tested cosmetics in Canada. As of last week, the bill has reached the House of Commons and is close to becoming law -- in large part due to The Body Shop’s petitioning and protesting on Parliament Hill.

    The company is also passionate about empowering women, sharing how they support the women who collect shea butter, nuts, and other natural ingredients in places like Ghana, Peru, and Nepal for their products. Ingredients for cosmetics are largely obtained by women in struggling communities, who are usually severely mistreated and underpaid. The Body Shop stands against this by ensuring that they trade fairly with all of their suppliers.

    When you visit their website, the first thing that you see is the message, “Celebrate 25 Years of Female Empowerment, discover the benefits of our nourishing community trade shea products.” After that, you’ll see, “Ban animal testing in cosmetics,” proudly declared. As a result of all of their activist efforts, they’ve built an outstanding reputation as an ethically-run cosmetics company among competitors who torture animals, pay unfairly, and use unsustainable ingredients.


  3. A&W

  4. Although a burger chain, A&W turns out to be pretty kind to the environment. One of the largest perpetrators of global warming is the meat industry, and A&W is not afraid to address this concern and combat it with ethical policies. In recent years, they’ve worked on introducing more meat-free alternatives, and acknowledging the inhumane reality of factory farming; they advertise their free-range farming, ban of the use of hormones, and vegetarian-fed chickens. While Canadian dairy farmers are not permitted to use hormones and antibiotics in their products, the use of hormones is still legal for beef cattle. As a result, A&W stands out from other fast food chains like McDonalds and Burger King. The brand’s website advertises their “values,” which include animal welfare, sustainability, and waste reduction. By advertising their more humane practices, they not only make the average consumer feel a little less guilty about eating a fast food burger, but they also don’t exclude those who care about purchasing humane meat, and those who choose to not eat it at all.

    They are also recognized by the National Zero Waste Council for their innovative reduction in plastic waste. They use reusable mugs, ceramic plates, metal baskets, and as of this January, they only use biodegradable paper straws. By a large margin, A&W sets the example for other chains to follow in suit, because environmental issues only become more concerning and talked about as time goes on. A&W’s efforts to improve the meat industry have proven to pay off big, with higher sales being linked to their socially responsible actions. Currently, their social media emphasizes their new Beyond Meat Sausage & Egger, which is the first of its kind in Canadian fast food, being the only vegetarian breakfast sandwich with plant-based protein. Moreover, they post frequently about their waste reduction and their hormone-free beef. A&W’s planet-conscious efforts have become an essential part of their branding and within the Canadian fast food industry, they certainly stand out from most chains.


  5. Ben & Jerry's

  6. Ben & Jerry’s isn’t just known for its ice cream. It’s also known for being a strong advocate for social justice, environmental efforts, and fair trade. Their website boasts, “We make the best possible ice cream and in the best possible way.” It isn’t hard to find the social responsibility intertwined with their online marketing -- they proudly advertise their stance on social issues and frequently pair a new flavour to a new charitable effort or movement. For example, their recent “Pecan Resist” flavour partners with four different organizations that work to improve gender and racial equality, the state of the environment, or refugee/immigrant policies.

    Moreover, they promote their commitment to giving farmers of sugar, cocoa, vanilla, bananas, and other delicious ingredients the fair price they deserve. Their line of vegan ice creams advocate for more dairy-free alternatives, and they also ensure that when they do use dairy, the process is as ethical and humane as possible.


  7. TOMS

  8. Since the founding of the shoe company TOMS, their mission has been to give to those in need. They brand themselves, “The One for One Company,” as every pair of shoes that are purchased from TOMS will provide a pair for a child in need, living without shoes. Since their kickstart in 2006, they’ve donated an incredible 86 million pairs of shoes -- and it doesn’t stop there. In 2011, TOMS began providing “the gift of sight” to people in need, as the shoe company expanded with a new line of eyewear. With every purchase of eyewear, they give glasses, medical treatment, or surgery, to a person living with visual impairment in a developing country. Similarly, with the introduction of their TOMS Roasting Co. Coffee in 2014, they began a clean water initiative which matches one purchase of coffee with one week’s supply of clean water to a person in need.

    While their premise is simple, it’s incredibly effective. The company has built its name on giving back, and social responsibility is not just a part of their marketing platform -- it is the very essence of their brand, and the foundation from which the company was built. Their social media posts are seldom direct promotion for their shoes, but rather, advocacy for social and global issues. Their posts are extra shareable and click-worthy because of their ethical nature, earning them nearly 2 million Twitter followers. If you believe in the causes that they support, you’ll likely be more open to buying their shoes if given the choice between TOMS and a competitor that does not advocate as passionately.


  9. Warby Parker

  10. Similarly to TOMS, Warby Parker consistently gives back through their Buy a Pair, Give a Pair program. They match every purchase of glasses with a donated pair to someone in need, and as of today, they’ve donated 5 million pairs so far. According to their website, 2.5 billion people worldwide are living with impaired vision because they lack access to glasses. To combat this, they not only give out pairs of glasses but also train men and women in administering basic eye exams, so that they may sell glasses at a reasonable price in their community.

    On their website homepage, they advertise the message, “For every pair purchased, a pair is distributed to someone in need,” with a link to their Buy a Pair, Give a Pair page. There, they explain that their mission is to help alleviate the global problem of visual impairment, because living without glasses has a significant impact on quality of life. Glasses can improve a person’s productivity by 35%, and monthly income by 20%. For those who can afford glasses, purchasing from Warby Parker makes this necessary buy a charitable act, and a socially responsible purchase that goes a long way. On social media, the company advertises their program to remind consumers that with their one purchase, they don’t just improve their own sight; they also improve the sight of someone in need.

    They also use social media to promote their continuous support of young, diverse female writers. Warby Parker’s posts often advertise their in-store events, which feature readings and lectures from upcoming poets, alongside posts that feature interviews with young writers and other related content. The brand has established itself as a charitable advocate for good causes, whether that be the gift of sight or a commitment to representation in the arts.


  11. Levi’s

  12. Levi’s jeans are primarily known for their trendiness, celebrity endorsements, and sustainability. The company has built a name for itself in the fight to stop climate change by advertising their water conservation, recycling, and animal welfare efforts on their website and social media. In 2009, Levi’s introduced their “Care Tag For Our Planet,” which instructs customers how they can care for their jeans eco-consciously. This tag accompanies every pair of jeans and reminds the owner that it’s easy to make green choices when caring for their clothing items. Washing less, washing in cold water, line drying, and donating when no longer needed are all conscious actions that go a long way to encourage change. Moreover, Levi’s stores in the US and Canada accept donations of denim (from any brand, not just their own!) for recycling and reuse.

    These sustainable practices include the customer in an eco-conscious mission, which effectively inspires the purchase of their products as well as small acts of kindness to the environment. Other policies they’re proud to share online: Levi’s prohibits fur for decorative purposes, only uses animal materials when humanely collected, and commits themselves to fair labour conditions and wages. When they’re not tweeting about their most recent celebrity endorsements, they centre their social media posts on sustainability, and most primarily, water-conservation efforts.


  13. Pura Vida Bracelets

  14. Pura Vida is a jewellery company that prides itself on its social responsibility. Founded in 2010, they primarily sell bracelets which are handcrafted by artisans in struggling communities worldwide. Over 650 talented people from countries like Costa Rica and India have a steady income job creating bracelets for Pura Vida. But not only does Pura Vida support people in need and pay fairly -- they also have a line of charity bracelets. Mental health awareness, animal conservation, autism, and breast cancer are just a few of the causes represented, and for each corresponding bracelet, 10% of the profits go to a charity for the cause.

    From visiting their website, it’s clear almost immediately that the company gives back. They advertise the story of their founding, which is all about their mission of supporting artisans, and their charity line is emphasized as you browse through the site. On social media, they frequently post about their charity efforts, their current non-profit partners, and their commitment to supporting impoverished artisans.


  15. H&M


  16. In recent years, H&M has introduced more socially responsible marketing to their platform. On their website homepage you can see “sustainably sourced” clothes advertised and a link to their product sustainability page. In recent years, H&M has promoted their line of “Conscious Clothing” -- sustainable fashion that uses only organic and recycled materials to give you affordable yet guilt-free garments. The company also created a program to encourage the recycling of clothes, which is also advertised on their homepage; every H&M store in the US and Canada accepts donated old clothes for the purpose of fashion recycling. Bonus: they even give you a coupon for each bag of clothes you donate! In the US, you’ll get a 15% discount, and in Canada, you’ll get $5 off your next purchase over $30.

    Although H&M has been slammed in the past for unethical labour conditions, the company is working on their image, at least as far as the environment is concerned. Today, 57% of their materials are sustainably sourced, and they hope to reach 100% by 2030. On social media, they advertise their eco-friendly line and market themselves as a leader in sustainable fashion.



The future of socially responsible marketing looks promising. More and more companies are hopping on the wagon of socially responsible advertising, and this preference of charitable, ethical practices only grows as social media users start conversations about social, global issues. Demanding corporate responsibility creates real change in the world, and we all become a little kinder to the environment, animals, manufacturers, and those in need.

5 Dental Marketing Tips to Build your Online Presence

Whether you have been in the dental industry for a while now or you are just starting off, it can be difficult to bring awareness to your dental practice without some strategic online marketing. To achieve this, you need to build the momentum to stay relevant, and keep your audience regularly engaged with your business. So, here are 5 marketing tips to help you build your dental practice online to show off your outstanding service to your target audience.

4 Reasons Why Smart Speakers Are the Future of Digital Marketing


Photo Credits: quotecatalog.com
Heather Karbi


Advertising online has required an understanding of textual search results and optimization through keywords. But the digital world is ever-changing as technology introduces more efficiency and ease into our lives, and artificially intelligent automation requires us to cede privacy more and more with each passing year. Recently, smart speakers, and specifically voice-activated search, have made a huge impact on how we use those devices. With the smart-speaker versions of Siri, Alexa, and Google Home increasing in popularity, we are beginning to treat and speak to our devices as if they are live people. Voice search is huge, and by 2020, at least 30% of search will be voice-commanded. If you’re in the digital marketing business or you market your own company online, you should tune into this future - and the future of digital marketing, it appears, could be smart speakers.

The Pros and Cons of Using Pop-Ups on Your Website

By: Heather Karbi

Growing a brand is hard. But if you run a website, you could make it a little easier by promoting your brand and your services on your own platform. Sounds simple, right? After all, the people coming to your site should be interested in your services. Advertising yourself, on your very own site, is direct targeting of your audience. So ideally, this could be a useful way to grow your brand and solidify an invested audience that keeps coming back for more. However, often this kind of self-promotion can come in the form of pop-up ads, which may or may not strike your audience as effectively as you’d hope. That’s why we’ve gathered the different pros and cons to using pop-ups on your site— there’s lots to consider, so let’s get started!

First, the bad news about pop-ups:
  1. They annoy viewers if they’re too intrusive
  2. Let’s just state the obvious: nobody likes bright, big pop-ups that get in the way of viewing expected content. Full-screen or unreasonably large pop-ups that appear immediately, can be very alarming and intrusive to a user’s experience on your website. Consider if bombarding your user with a giant pop-up is really the way you want to welcome them to your site. Generally, ads that shamelessly block all or most of the page anger users. In fact, a survey found that particularly intrusive pop-ups— specifically types that appear before a user gets the chance to interact with the content— are single-handedly the most hated form of digital advertising. Yikes.

5 Reasons Why Wordpress is the Best Platform to Build Your Blog


By: Heather Karbi


Blogspot. Tumblr. Squarespace. With so many blogging sites to choose from, how are you to know which one to entrust with your new blogging endeavor? Which one would be the most helpful for building your online presence? Starting a new blog, especially as a beginner, may be nerve-wracking because you might not know what you’re getting yourself into. You might come to find, months into posting blogs regularly, that the site or service you chose on Day 1 was a terrible mistake. To help alleviate some of this anxiety, we’ve rounded up the top 5 reasons why Wordpress should be the one you choose above all other competitors. Wordpress runs nearly a third of the internet’s websites, with 50,000 new sites being built every day, and almost 20 million live already. But why do so many people choose it? And why should you?

  1. Themes
  2. In terms of easy, accessible customization, Wordpress is your best friend. With hundreds and hundreds of (free!) themes to choose from, you’re sure to find the one to suit your needs. They even have themes set for specific categories, like travel blogs, food blogs, and lifestyle blogs, along with an abundance of more professional-looking ones. New ones are added constantly, so you can keep your blog looking fresh if you feel like switching things up every now and then! The best part is that you don’t have to be an expert at coding to make your website look great. More limited platforms like Blogspot make it much more difficult to have a unique-looking blog that’s set apart from the millions of other blogs you’re competing with. If you’re looking to have a very unique-looking blog, you would have to be quite inclined with HTML coding in order to get a great deal of customization in Blogspot, however with Wordpress you can rest assured that that’s never the case.

  3. Widgets
  4. Along with the default themes they provide you, you can go even further with your customization options if you tap into their Widgets feature. Although the themes on their own are already gorgeous, the Widgets can take your blog from a default standard design, to a unique, custom-built website that you put together using the foundation of a theme. Although you aren’t required to take advantage of Widgets, they definitely boost your site by making it appear unique from other sites that use your same theme. Building a site that’s identical to thousands of others is not only a bummer, but also a bad move in terms of gaining a following. Readers’ consumption of content can depend a lot on the aesthetic value of your website, with consumers forming their impression of a site in less than a second. Thus, it’s super important that your site is aesthetically nice and creative, as well as having content that resonates with readers!

    Wordpress isn’t the only site with a feature like this, but it is certainly more versatile. Blogspot, for example, has their own version called “gadgets,” but they are limited to quite basic functions, like editing your header and adding photos (things that you can easily accomplish on Wordpress while customizing your theme). Comparatively speaking, Wordpress has a wickedly broad range of Widgets to choose from— from ones that simply embellish your site aesthetically, to others that help your readers navigate the site better and find more of your wonderful posts to read. For example, a ‘Most Popular Posts’ panel, an Instagram Widget that displays your recent photos, a Date and Time Widget, a sidebar to display your “About” description, and much more. You’ll be sure to find lots of useful Widgets to make your website more user-friendly, aesthetically-pleasing, and unique.

  5. Simple, user-friendly posting
  6. Wordpress keeps things simple and accessible. Posting is as easy as writing up a Microsoft Word or Mac Pages document, with a basic format that’s familiar to almost everyone. But don’t let that fool you: as easy as it is to get the hang of, it still lets you do a whole lot. You get added features like media insertion (pictures, videos, GIFs, and other media) so you can make your blog posts stand out, and you also have the more advanced option of customizing HTML. You even have the option of creating a gallery of photos or media that you can return to every time you blog. Even with these added features, the posting format still balances the simplicity and complexity of features— it effectively amalgamates the two into a posting format that lets you choose between utilizing the more advanced, extra features, or sticking to a more basic document. But either way, it’ll be easy for you to find what you’re looking for.

    Comparatively, sites like Tumblr and Squarespace complicate the process by introducing extra steps in between composing and posting, like adding source URLs, location, or blog excerpts, and this can make posting significantly harder to follow. But with Wordpress, you can skip the extraneous steps and get right to writing up your amazing blog post. After all, the purpose of your chosen blogging site is to blog.

  7. Suitable for a broad range of expertise
  8. If you’re a beginner, that’s fine. You’re not forced to use any of the more advanced features and you can still have an aesthetically-pleasing blog that catches people’s eye and makes you stand out from the crowd. However, if you are more tech-inclined, then you are free to fool around with the coding and create some of your very own custom, unique features for your website— the option is always there for you. As such, Wordpress appeals to a broad range of expertise. Remember: WordPress is not only for blogging but entire publications and corporations use the WordPress platform to host their sites too.

    Meanwhile, Blogspot is one of those sites which mostly caters to beginners and experts, but neglects the large portion of intermediate level bloggers. Most of us nowadays fall somewhere in that middle portion of the spectrum, where we have basic functions down pat, and can find our way around a website fairly quickly, but we might not have experience with coding or have higher level tech expertise. For a beginner, Blogspot is a site that functionally works fine and will do the job. There won’t be much customization that’s accessible, but it will do the job. For an expert, Blogspot can be just as ideal as Wordpress, because you can customize your HTML to be whatever you want, and the possibilities are practically endless.

    Wordpress, however, seems to be that perfect balance between the two— a beginner could use it, pick out a theme for themselves, and the website will look great. An expert can play with the HTML all they want, and the intermediate can add a little more than the beginner, with customizable widgets and colour schemes, but they aren’t forced to tackle HTML and coding.

  9. It is an ever-growing website platform with new updates added regularly
  10. One of Blogspot’s biggest downfalls is that it isn’t updated frequently. The generally held opinion is that it’s quite an outdated, limited site, and it’s not worth your time. Launched 4 years before Wordpress, users are lucky if there’s a new update once a year. In contrast, Wordpress adds new themes and customization features all the time, as well as updating its social features between bloggers, and its stats reporting. Community is also very prominent within the Wordpress platform. They have volunteers available that can answer your questions on the “support forum” so you’ll always feel supported as you build your online presence and continue growing as a successful blogger. And don’t forget countless Plug-ins available for free and for a fee.


Wordpress is a fabulous site to jump start your blogging career, because it has creative, customizable features that are accessible to all skills levels. There are plenty of platforms out there, but weighing out the pros and cons of your options is important for the big decision of picking which one is right for you. Then again, it always depends on the purpose of your blog, your content, and your individual blog’s needs. If you’re looking to create a personal blog, or perhaps a small business site, Wordpress definitely gets the job done for you in a way that’s easy to manage and conducive to your freedom. Happy blogging!

Great Viral Marketing Campaigns Over the Past 15 Years



By: Heather Karbi


Successful marketing campaigns perform well because they create buzz. They start conversations, incorporate user-generated content (UGC), and inspire some of the internet’s most hilarious memes. Advertisers who understand their target audience and create campaigns that resonate with and inspire that audience, can make a lasting impression with shareable, buzz-worthy content that sticks. These advertisers think outside the box, or the typical format of commercials and ads, and the result can be a marketing masterpiece that earns big sales.

We’re rounding up the most inspiring, crazy, hilarious, viral marketing campaigns over the past 15 years, to see just what they did, and how they did it. Hopefully, we can learn a thing or two from these success stories, and be inspired to incorporate these strategies into our own viral-worthy ad content!

The Evolution of Snapchat Ads

By: Heather Karbi

Snapchat advertising can leave a long-lasting impression on users that goes far beyond the allotted number of seconds that most Snaps lasts. Fortunately for advertisers, the app has widely expanded their ad platform over the last couple of years, continuously integrating new and creative ways to advertise.

From the app’s conception in 2011, Snapchat has gradually introduced new features that make room for advertisers on the platform. Although it wasn’t until 2016 that Snap Ads were introduced, Stories, Lenses, filters, and the Discover panel have all given opportunity to advertisers in some very creative ways.

But first, let’s go back to the beginning.

The introduction of Stories in 2013, was advertisers’ first in with consumers through the platform. Not only could companies now add a Snapchat account to their belt of social media outlets, but they could tap into a community largely used and made popular by teens-- an app mainly designed for quick chatting through pictures rather than news feed scrolling, this gave advertisers a way to enter the modern conversation. Through Stories, advertisers can share quick, daily updates of their own, in an engaging storytelling format, like behind-the-scenes pictures and videos. For instance, the Victoria’s Secret Fashion Show increased their viewership by posting Stories with exclusive content from their models, and in doing so, included viewers in the exciting lead up towards the televised show. Snapchat’s business site appeals to advertisers in saying, “Tell stories the same way Snapchatters do.”


A step further: Filters.

Soon after Stories were invented, Filters came into play. Filters are tailored, sometimes location-based, visual overlays that can be placed over a Snapchatter’s picture or video. Advertisers benefit greatly when they create unique, aesthetically-pleasing filters that users can gravitate to, and share with their friends. Even if Snapchatters don’t use the filter a significant amount, the ad is still broadcast within the selection of filters to swipe through, and users view it when editing their Snap.

Almost a year later, enter Live Stories:



If Stories or Filters weren’t suited for certain types of advertisers, this innovative update might have given them the chance to jump in. Live Stories, unlike regular old Stories, is a powerful tool that allows a community of Snapchatters-- usually in a shared location-- to contribute to a collective, public Story. This opens up the possibility for advertisers to easily broadcast live updates from events or places, through their very own consumers, attendees, or supporters. If you aren’t convinced of the marketing potential here, take for instance the fact that Coachella’s Live Story attracted over 40 million viewers. Although Coachella was big to begin with, it’s only grown more year after year. Live Stories give viewers the exciting highlights of an event and effectively induce a FOMO (Fear Of Missing Out) that can become a very powerful arsenal in advertising your special event, place, or experience.


The next way to “Discover” advertising potential

Snapchat introduced their Discover panel in 2015, a new, visual feature that promotes popular publications like Cosmopolitan, Buzzfeed, CNN, Daily Mail, Vice, and more. Brand advertisements could appear within these publication’s Stories, so as when a user is swiping through their reading content, an ad might appear every couple of swipes. This was the first type of explicit advertising promoted by Snapchat itself-- and it wasn’t received well by avid users. In fact, according to Business Insider, the Apple App Store was “flooded with nearly 2,000 one-star reviews” of the app concerning the Discover feature updates, and the overall rating dropped from 2.5 stars to 1.5 stars.

For years, Snapchat had been nearly ad-free for users who didn’t follow brands or watch Live Stories, but with the addition of Discover, there was no escaping the influx of marketing happening on the app. Users were angry and annoyed that the once simple, picture sharing app had seemingly been taken over by publications and brands. This new update complicated the app’s purpose within the social media world, making it increasingly similar to Twitter and Facebook.

A fun new creation: Snapchat Lenses.

After the backlash following the introduction of the Discover panel, Snapchat developers waited months before releasing a new major feature. When they finally did, it was definitely worth the wait. Lenses brought to the table a feature that was not only good for advertisers, but great for users too. Similar to Filters, but more advanced and interactive, this facial recognition feature was popular with users from the get-go. Lenses are essentially filters that can be used in selfie mode (front-facing camera) to detect a face and morph it with overlays. The result can be anything from the infamous dog filter, which gives you an adorable dog snout and a pair of flappy ears, to an image of what you’d look like with way more wrinkles on your face.

The introduction of Lenses not only separated Snapchat from other social media platforms with innovative, augmented reality selfie filters, but it also encouraged user engagement and advertisers were able to jump on board to create their own Lenses. The reason why Lenses became ideal for advertisers is because users could interact and spend more time on the app than before, playing with the fun and goofy Lenses and sharing these Snaps with friends. Sponsored Lenses are an opportunity for brands to create their own custom and creative Lens for users to engage with. For example, new movies can advertise using a Lens that inserts the user into a virtual reality where they are inside a film, or where they are morphed into a spooky or wacky character from the film. On both ends, Lenses is a friendly and creative way to introduce brands with the viewer-- in a way that makes the user want to share the ad with their friends, or post it on their Story.

Sponsored Geofilters

Similar to the aforementioned regular Filters, Geofilters can also be used to display a specific filter tied to the location of the Snapchatter. And although Geofilters had been around for a while, it wasn’t until 2016 that advertisers could customize fun ads there as well. This is particularly useful for branded events, stores, company offices, and shows. It’s another easy way of linking a brand or a product to a user in a non-invasive or flashy way.

And finally, Snapchat Ads.

Although all this time Snapchat had been incorporating advertising into their app, it took developers a while before they introduced upfront, real ads. These ads are placed in between Friends’ Stories, and all users view them while flipping through their circle’s recent updates. These ads are typically for websites, apps, games, or videos, and they’re especially advertiser-friendly in that they encourage users to swipe up, directing them to the brand’s chosen page or video. However, the app still crafted these ads with users in mind, and designed them to be less invasive in the sense that they can always be skipped with a single tap.

Snapchat started as a small, simple picture sharing app and has expanded into a multi-media platform that allows brands to have a voice, allows users the same simple premise of temporary photo sharing, and allows everyone a modern, ever-changing space that is fun and interactive. With new updates and new opportunities for advertising coming out year after year, there’s surely much to look forward to in the future.


Are you interested in creative and fun ways to introduce your brand or services to new consumers? Speak with an UpOnline representative to see what mix of online marketing is best suited for your company.