Reassuring patients that it's safe to come back to the office

By: Lynn Liu

At no time in recent memory has patient communication & engagement been more important for business success.

As restrictions are lifted, offices need to look towards returning to full efficiency and re-booking appointments as quickly as possible. However, patients won’t be rushing in just because the restrictions are lessened - many will hesitate to come in for appointments unless it's absolutely necessary to do so.
Patients are wondering: what new precautions are offices taking to prevent the further spread of COVID-19?
That is why it is incredibly important to reassure patients that your office is going above and beyond to provide a safe and comfortable environment. Here are our recommendations on how to get patients comfortable with the idea of coming for in-person visits again.